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A C D H I M S T U W Y

• I have accidentally deleted my "private key" what can I do now?
  First check your backups and see if you can re-install the "private key". If you don't know how to re-install the key from your backups, ...
• I have changed my server, or moved to a different provider, how do I move the certificate?
  The easiest way is to create a new CSR on the new machine and have the certificate re-issued. ...
• I only want a trial certificate, why do you validate those applications?
  Your trial certificate is a fully-functional SSL Certificate, with exactly the same browser ubiquity and encryption as our other certificates. This is so that you ...
• I have ordered a certificate from you before. Do I need to send my documentation again?
  If you order subsequent certificates, through your existing account, we don't need you to re-send your documentation unless you have changed your account details. If ...
• I want an increased/extended Warranty on my Instant SSL Certificate - How can I get this?
  If you require an increased warranty on your SSL Certificate, choose from the Instant SSL Pro or PremiumSSL Certificates option. This provides a greatly increased ...
• I am not a company, can I apply for a Certificate?
  Yes, anyone wishing to provide a confidential and secure link between server and customer's browser can apply for a certificate. ...
• I have installed my certificate but cannot assign it to my email address, what can cause this?
  The most common reason for this is that the email address on the mail client is not the same as the one in the certificate. For ...
• If I renew within 60 days of my certificate expiring can I get the new SSL certificate to include the lost days?
  Yes. We have automated the SSL Certificate renewal process to begin alerting you up to 60 days prior to your SSL expiring. Please click on ...